Our billing team strives to make this process as simple and stress free as possible. The billing process should be our patients least concern therefore our dedicated team is available to help with any questions you may have regarding this process. Care should not be restricted based on ones ability to pay and at Tracy Surgery Center we make every effort to work with our patients so they may receive the care they need and deserve.
QUESTIONS ABOUT YOUR BILL
What billing or insurance information will I receive?
You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.
How long will it take to get things settled with the insurance company?
Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.
Why am I getting bills from physicians and other parties?
Each physician who provides professional services will send you a separate bill from his or her office. These physicians will include:
-Your anesthesia provider
-Durable Medical Equipment
-Xray, labs such as pathology
You will be responsible for paying these bills as well.
I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?
If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you will need to check with your insurance company.
For additional billing inquiries, please call ABEO Billing Service at 213.804.3545.